Shipping & Returns
How will my order be shipped?
I ship all accessories via USPS Priority mail with delivery confirmation. Price depends on the weight of the shipment and the shipping zone based on zip code. All orders are beautifully wrapped like a gift and packaged with utmost care.
How long will it take to receive my order?
I typically ship within one week of receiving your order, but this depends on the number of items being purchased. Even prior to invoicing my customers, I will update on my current lead time. Expect at least a 14 day lead time during busy holidays and back-to-school times. If I need to order ribbon or a custom clay topper prior to making the custom bow order, then please allow up to 14 days prior to shipping.
I will be in touch with pictures of the custom order and an anticipated shipping date once the order is being finished.
Please allow ample time for the order to be created and arrive before the needed event (it is not realistic to place a Christmas order a week prior and expect it to arrive on time). It is best to be upfront about your timeframe.
Do you ship internationally?
At this time, Cary Hairbows ships to domestic USA and to Canada.
Returns & Exchanges
Do you accept returns and exchanges?
After the customer approves pictures of the finished custom product, the sale is final unless the error is on my end. Being that the accessory is used in the hair, I cannot accept order returns due to health/hygiene concerns. I cannot accept returns because of customers changing their mind or because a photo shoot or event was cancelled.